Spike logo

Spike makes sure
to alert your team so
no incident goes missing

Spike alerts oncall members of incidents and escalates them before your customers are affected.

Trusted by 100+ companies

Accenture
neat.
Wolters Kluwer
CHALO
webpros

Alerts you
can't miss

Get alerts where it matters: Phone, Chat, or Mobile app. Even with Do Not Disturb on.

Alerting

Phone call

Push notifications from mobile app

Alerts, Pass Dont not Disturb Mode

Alert channels

Slack, SMS, WhatsApp, Teams

Alerts, Pass Dont not Disturb Mode
Alerts, Pass Dont not Disturb Mode

Sms Alerts

Alert straight to the message app

Alerts, Pass Dont not Disturb Mode

Phone call

Push notifications from mobile app

How Spike deals
with incidents

When an incident occurs, Spike intelligently determines whether it's a new or repeated incident,

Incidents
Spike incident detail view annotated with capabilities

Auto Resolve incidents

Spike listens for recovery signals and automatically resolves the incident — stopping alerts instantly.

Less noise with auto suppression

Identifies incoming alerts with open incidents and suppresses duplicates. Less noise, more focus.

Repeated incidents

Spike tracks incidents across occurrences and detects patterns, so you can spot what keeps breaking.

Connects
with your Stack

Spike works out of the box with tools like
Prometheus, Datadog, Slack, Teams

80+ Integrations

Route the right alert to the
right person, every time.

Automate alert escalation to alert the right person at the right time.

Escalation policies
Step 1
Phone callalert toPrimary On-call schedule
Slackalert toincidents
Step 1
Phone callalert toPrimary On-call schedule
Slackalert toincidents
Step 1
Phone callalert toPrimary On-call schedule
Slackalert toincidents

On-call management,
done right.

Get alerts where it matters: Phone, Chat, or Mobile app. Even with Do Not Disturb on.

Alerting

On call shifts

Swap on-call shifts in seconds

Alerts, Pass Dont not Disturb Mode

Overrides

Swap on-call shifts in seconds

Alerts, Pass Dont not Disturb Mode

Calendar Sync

Your on-call, in your calendar

Alerts, Pass Dont not Disturb Mode
Alerts, Pass Dont not Disturb Mode

Notifications

Instant alerts when shifts change

Spike reads the situation.
Then it routes.

Routing

IF

incident triggers on weekend

OR

incident triggers after office hours

THEN

set priority to High

AND

alert via High priority escalation policy

Incidents

20 Mn

On-call rotations

200 K

Phone call alerts

500 K

Total alerts

1.25 Mn

With Spike, we can sleep soundly, knowing that our systems are covered 24/7

Read more
Glass office tower at golden hour
Matt Bird

Matt Bird

Senior Engineer

Every action, logged in real time

From the moment an incident is created to the final resolution, Spike tracks every step.

Incident was created

11:10 AM

Alert was sent on Slack

11:13 AM

Alert was sent via phone call to Alex Morgan

11:20 AM

Alert was sent on mobile app to Sana Khan

11:27 AM