For small teams setting up their first on-call rotation.
$7
Per user / month
What's included?
For scaling teams running multiple services and rotations.
$14
Per user / month
Everything in Starter plan, and
For organisations that need a managed partnership, not just a tool.
Everything in Business plan, and
$7
Monthly / per user, billed yearly
$14
Monthly / per user, billed yearly
Slack app
Receive and manage alerts in Slack, acknowledge incidents, and collaborate with your team without leaving your workspace.
Learn more$7
Monthly / per user, billed yearly
$14
Monthly / per user, billed yearly
Receive and manage alerts in Slack, acknowledge incidents, and collaborate with your team without leaving your workspace.
Still have questions? Contact us at [email protected].
Yes, you can add or remove team members at any time. When you add members, billing for the next cycle is adjusted pro-rated automatically. No action is needed on your part. When you remove members, they will lose access to the dashboard, and you will need to adjust the number of seats in the billing section.
We accept Credit Card and Wire Transfer (for annual cycles on Business and Enterprise plans only). Payment is secure with Stripe.
Over a 100 regions are supported for Phone and SMS alerts. Check the full list.
The Starter plan includes 100 Phone and SMS alerts total for the entire organization. If the 100 alert limit is exceeded, you will receive an email alert, and all Phone and SMS alerts will be paused immediately. On-call shift alerts count towards this limit, so use other channels for personal alerts. Alerts through Slack, MS Teams, WhatsApp, Telegram, email, and Discord are unlimited. The Business plan includes unlimited Phone and SMS alerts across all regions.
Starter Plan: Support is available via email only. Business Plan: Support includes both live chat and email. Enterprise Plan: Extended support is provided with a dedicated contact and a dedicated Slack channel via Slack Connect.
Cancellation is simple and can be done at any time from the billing portal with a single click. If you are on the enterprise plan, reach out to us on [email protected] and we'll help you with the cancellation.
Additional resources and documentation are available at docs.spike.sh.
